Why this exists 为什么有这页
Patients land at Lecheng with a folder of scans and no way to read the system: hospital portals that exist only in Chinese, a visa rule nobody explains in advance, and prices that move from hospital to hospital. 患者带着一叠片子到乐城，却读不懂这套系统：医院页面只有中文，免签规则没人提前说清，同一台手术在不同医院报出不同的价。
What Lecheng can do is genuinely unusual — it may use drugs and devices approved abroad but not yet listed on the mainland. That is exactly why families fly here. It is also why they need someone local who reads the file before quoting a number. 乐城能做的事确实特殊：可以用在境外已获批、但内地还没上市的药和器械。家属正是为此飞过来。也正因如此，他们需要一个先把病历读完、再谈钱的人。
This site is the thing I wished existed when I started: a straight answer first, a written estimate second, and a person waiting at the airport. 这个网站就是我入行时希望存在的东西：先给一句实话，再给一张书面报价，最后有个人在机场等你。
What I actually do 我实际做的事
- Read your file before we talk. If Lecheng is the wrong place for you, that is the first thing I say.先读病历，再通话。如果乐城不适合你，我第一句就直说。
- Tell you which Lecheng hospitals actually do your procedure — and which ones only say they do.告诉你哪家乐城医院真的做你这个手术，哪家只是说能做。
- Get the hospital's own itemised estimate, in writing, before you commit to a date.在定任何日期之前，拿到医院自己出的逐项报价单，书面。
- Meet you at Haikou or Sanya, and stay reachable for the whole stay.在海口或三亚接你，整个停留期间随时能联系上。
What I don't do 我不做的事
- I don't diagnose, prescribe or advise on treatment. The hospital's doctors do — they see your file, not me.不诊断、不开药、不给治疗建议。那是医院医生的事，他们看的是你的病历，不是我说的。
- I don't take payment for treatment. You pay the hospital, on their invoice.不经手治疗费。你按医院自己的账单直接付给医院。
- I don't take commission from hospitals. My fee is on this page — it is the only money I get from you.不收医院佣金。我的费用就写在这页——那是你付给我的全部钱。
- I don't promise visa approval, outcomes, or a price I haven't seen in writing.不保证签证通过、不保证疗效、不报一个我没有书面见过的价。
- I don't pass your records to anyone except the hospital team reviewing you.你的病历只会交给正在评估你的那家医院团队，不会流向别处。
What I charge 我收多少钱
Three tiers, nothing hidden. Every amount is quoted in writing before anything is booked. 三档，没有隐藏项。每一项都在下订之前书面报给你。
- Up to two working days of my time on your file我用最多两个工作日读你的病历
- Which hospitals do your procedure哪几家医院做你这个手术
- A straight answer on whether to come at all一句实话：你到底该不该来
Fixed fee for the arrival week: 固定费用，覆盖落地第一周：
- Airport pickup, train tickets, hotel booked at cost机场接送、高铁票、按成本价代订酒店
- Hospital registration and first consultation医院建档与首次门诊
- Interpreter at the first appointment首次就诊的翻译陪同
- Local SIM, payments set up, 24/7 reachable本地电话卡、支付设置、24 小时可联系
Everything in Reception, plus: 包含接待档全部内容，另加：
- In-hospital interpretation every day住院期间每天的院内翻译
- Discharge paperwork, pharmacy, follow-up bookings出院手续、取药、复诊预约
- Family logistics — food, transport, a place to wait家属安排——吃饭、交通、在哪里等
How payment works. The deposit and balance below refer only to my service fee: written quote first, then 50% to hold dates, balance on arrival. Your treatment fees are paid by you directly to the hospital — I never receive, hold or forward them. Cancel more than 7 days before arrival and you get everything back except what I have already paid out (train tickets, hotel deposit). Nothing is charged before you approve the quote. 付款方式。下面的定金与尾款只指我的服务费：先出书面报价，再付 50% 锁日期，尾款落地时结算。治疗费由你直接付给医院，我从不代收、代管或转付。起飞前 7 天以上取消，除已实际支出（高铁票、酒店定金）外全额退还。你确认报价之前，不收任何钱。
No commission is built into your hospital bill. If that ever changes, it will be written here first — not discovered later. 医院账单里不含我的佣金。如果哪天这条变了，会先写在这页上，而不是等你自己发现。
Paper you can ask for 你可以索要的凭证
- Business licence and my legal name — ask, and you get a scan the same day.营业执照与法定姓名——你问，当天给扫描件。
- A written service agreement before any deposit, with the scope and the refund rule in it.付定金之前先给书面服务协议，服务范围和退款规则写在里面。
- A receipt for every payment, and the hospital's own invoice for treatment.每一笔都有收据，治疗部分是医院自己的发票。
- The hospital's itemised estimate, which you can verify directly with the hospital.医院的逐项报价单，你可以直接找医院核对。
If I can't produce these, don't send me money. That applies to anyone else who offers to arrange treatment in China, too. The hospital’s own invoice goes to you directly; I only issue receipts for my service fee. 如果我拿不出这些，就别给我打钱。这条对任何说能帮你安排中国治疗的人都适用。医院的发票直接开给你，我只就自己的服务费出具收据。
Languages语言
I answer in English and Chinese. For Russian, Japanese, Korean or Arabic I work with an interpreter I have used before — you meet them by name, and their fee sits inside the quote, not on top of it. 我用中英文回复。俄语、日语、韩语、阿拉伯语会找我合作过的翻译——你会知道是谁，费用含在报价里，不另外加价。
Reply time回复时效
Within 24 hours, usually much sooner. Hainan runs on UTC+8 — if you write from Europe or the Americas, expect my answer while you sleep. 24 小时内，通常快得多。海南是东八区——你在欧洲或美洲写过来，回复大概会在你睡着的时候到。
Ask me something specific. 问我一件具体的事。
A diagnosis, a drug name, a hospital you were told about. If I don't know, I'll say so — and I won't quote a number I haven't confirmed with the hospital. 一个诊断、一个药名、一家别人推荐给你的医院。不知道我就说不知道——也不会报一个没跟医院核过的价。
Hainan Medical Tour is a consultation and on-ground assistance service, not a medical institution. All diagnosis and treatment are provided by licensed hospitals inside the Boao Lecheng pilot zone. Nothing on this page is medical advice. Hainan Medical Tour 是咨询与落地协助服务，不是医疗机构。所有诊疗均由博鳌乐城先行区内的持牌医院提供。本页内容不构成医疗建议。